Shipping policy
Do you ship worldwide ?
Yes - we ship worldwide. We offer all customers Domestic and International Shipping with tracking. we want your experience to be simple and efficient - just the way we like it.
INTERNATIONAL ORDERS:
The rates may vary for international orders depending on where you live, certain countries add fees after the package has been accepted there. We are not responsible for these additional costs. The shipping rate will be displayed during checkout, before you submit payment. Shipping can also take up to 30 days.
Processing Times
Orders can sometimes take 3-6 days to process after placing the order before shipping out. We do not ship on weekends.
Where can I find my tracking number?
When your items are shipped out, you should receive an automatic notification from the system via email providing you with a tracking number.
If you haven't received one or if the tracking number doesn't work, no worries. Contact us and we'll solve it!
If you need more detailed information, please shoot us an email at Info@thesassyshoppe.com and we'll help you out!
Unexpected Delays
In some instances the delivery may take longer than the standard shipping times stated above. Most of these delays are caused by international customs processing that we cannot control. Please contact us if your package is taking too long to arrive and we will work with you to resolve any situation.
Note: If your tracking information states that your package was delivered and you have not received it (lost/stolen). You must take this up with the United States Postal Service. The Sassy Shoppe does not hold responsibility for package that state delivered. Shipping fees are non-refundable nor the order