FAQS

FAQS
What currency are the prices do I see in the site?
All prices are in USD.

I just placed an order, when will it ship?
We try our best to ship items as fast as we can. Please allow 4-7 days production time for your order to ship out, average shipping times are 15 days.
Tracking numbers will be updated 3-5 business days after your order has been SHIPPED. If you don't have a tracking number after 7 business days please email us at Info@thesassyshoppe.com

I am not in love with my order, can it be returned? What if there is an issue?
All Sales Are Final Please Contact us we will make sure your sat

Can I cancel my order say after the item been shipped you cannot get a refund back? Unfortunately after your order is placed we cannot cancel or modify your order.

I have entered an incorrect address what do I do now?
If you have miss spelled or auto filled in a incorrect address, simply reply to your order conformation email and confirm. Once you double check if the address given is wrong kindly notify us via email at Info@thesassyshoppe.com. If the given address is wrong we can change the address to the correct one within 24 hours. No cancellation will be given after the 24 hours of incorrect submission .

How long does shipping take?
Shipping times vary as we do ship worldwide from different fulfillment centers based on your location. The average shipping time is 15 business days.

I have a question that wasn't answered, can you please help?

Absolutely! We are here to help you! Please send us an email to Info@thesassyshoppe.com and we will be happy to assist you in any way we can.
We do receive a large number of emails, If you wish to get a prompt response please attach your order number and address the problem clearly, thanks.
FAQ'S